Add your favorite products to your shopping cart and easily complete your order via our checkout.

iDEAL, credit card, PayPal and other options you see at checkout.

You can contact us within 24 hours of placing your order. After that, cancellation is usually no longer possible.

We deliver in the EU, the UK and the United States.

• EU & UK:
  Expected delivery within the EU: 6–10 business days, depending on the destination country.
  

• US:
  Expected delivery within the United States: 4–7 business days.

You will receive a track & trace link as soon as your order has been dispatched.

The package may be returned; costs for a second shipment may be charged to the customer.

Yes, within 14 days.

Exceptions: opened/used cosmetics and personalized products.

• Defective or incorrect delivery → we pay.
• Return within cooling-off period → customer pays.

Report this within 7 days via support@feloria.nl with photos. We will arrange for replacement or a refund.

Yes, at least 2 years in the EU and reasonable warranty in the UK. Damage caused by improper use is not covered by the warranty.

Yes, our products comply with European and international cosmetics regulations.

We protect your data in accordance with GDPR, UK GDPR, and CCPA. See our privacy statement for details.

Via support@feloria.nl. We always respond within 14 days.